Our email address
You can reach chickenroad.radio.am at [email protected]. Please mention that you are writing about the Australian edition and include the page address if your message is about a specific article. We do not have a contact form, phone line or live chat.
What to write to us about
Messages that help keep the Chicken Road home page and the rest of the site accurate and useful are always welcome. The most helpful ones are:
- Corrections, where you believe a fact or figure on a page is wrong.
- Outdated information, such as a law, helpline or game detail that has changed.
- Broken links to the sources.
- Partnership or press questions about the site.
When you report an error, a link to a reliable source helps us check it faster. For game details, the most useful evidence is a description of what the in-game info panel shows for the version you opened, since operators can run different settings. For legal or tax points, a link to the relevant government page, such as ACMA or the ATO, is ideal. We do not need any personal details beyond your email address to look into a report, and our privacy policy sets out what we keep.
What we cannot do
We cannot access casino accounts
We cannot help with casino logins, deposits, bonuses or verification, and we cannot resolve payout disputes. Those must go to the operator itself.
If you have a dispute with an online casino, contact the operator in writing first and keep copies of everything. Remember that no operator is permitted to offer online casino games to people in Australia, so any such site is offshore and outside Australian consumer protection. You can report an illegal offshore gambling service to the Australian Communications and Media Authority through the ACMA website. If you think you have been scammed, contact your bank promptly.
Response time
We aim to reply within a few working days. We cannot promise a reply to every message, particularly where the request is about something outside our control, but every correction report is read and checked under our corrections policy.
Need help with gambling?
If gambling is causing you or someone close to you stress, please do not wait for a reply from us. Gambling Help Online offers free, confidential support 24/7 on 1800 858 858 and through its website. Our responsible gambling page lists more tools.